rob

Just another weblog

Keep it simple…

By rob January 31, 2007

Mark Hurst wrote an intriguing piece at goodexperience.com (see link below) about community-driven websites — showing information that customers care about-vs. organizationally-driven sites-showing successive layers of expensive redesigns with competing interests of design, marketing and branding. He says it “proves an (obvious) point about branding online: the brand is the customer experience, not the colors or logos. The [organizationally-driven] site has all the “right” colors and graphics…attempting to create an emotional experience for the user.” Whereas the “[community-driven] site delivers its information in black text, on a white background, with blue text links.”

Hurst goes on to say: “enough talk about colors creating an emotional experience. When people go online to answer a question, they don’t care what color, typeface, associated graphics, or website domain is showing on the page. They just want a QUCIK and EASY experience.”

http://www.goodexperience.com/blog/archives/001182.php

Comments

patricio says Comments

8:27 am, February 1, 2007

Excellent post. Does this site address this simplicity in your view?

rob says

8:56 am, February 1, 2007

Hi, thanks for your comment. To be honest, I’m still trying to come up with the answer to your question; I’ve been spending time on this site, getting comfortable with it and figuring out how I can derive value from using it. That said, I feel there is a curve to getting comfortable with all of the features and have not found it to be overly intuitive. I’m a huge fan of sites like YouTube, CL and Myspace b/c they require little to no effort from the user.

rcgmac says Comments

1:32 pm, February 1, 2007

Knowledge is not currency. Information that you can use is currency. So far all I see is yet another Blog site. I hope there is more to it than this.

rob says

1:50 pm, February 1, 2007

Hi rcgmac, does your comment address my post or the site as a whole?

cole says Comments

9:18 am, February 3, 2007

simplicity is the uber-sensibility. There is a lot here in this site. It seems to me that you can just use any single feature and ignore the others. I am guessing that each area of the site is appealing to a slightly different user. For me, I like the option of just going in and seeing what other think the value of a square is in the neighborhood I am shopping - cole valley, SF. (94117) - and seeing the comments people are leaving.

cgmacd3 says

6:09 pm, February 12, 2007

I think that Rob may be on to something….

blog says Comments

9:04 am, October 9, 2007

hi…

great post…

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